We have teams in Australia, US, UK and Italy who will print and ship your order once received. Please allow for 2-3 business days for production as we proudly practice mindful consumption which means we only produce what we sell (made on demand). We feel this is incredibly important to the environment as it reduces unnecessary waste. Your patience is appreciated. Kindly note express shipping does not mean express production and that the day it was placed does not count in the production days.

Please allow for 2-3 business days for production as we proudly practice mindful consumption which means we only produce what we sell (made on demand). We feel this is incredibly important to the environment as it reduces unnecessary waste. Your patience is appreciated. 

Please note that all orders will take 2-3 business days to process prior to shipping from our warehouse in Australia, United States, United Kingdom or Italy, regardless of the shipping method selected. Express shipping does not mean express production. Our team prints orders Monday to Friday (excluding bank holidays).

Please note that all orders will take 2-3 business days to process prior to shipping from our warehouse in Australia, United States, United Kingdom or Italy, regardless of the shipping method selected. Express shipping does not mean express production, all our orders are printed in order of time they were placed. The day of the order does not count within the production time.

No worries. Just email us directly at support@thedairy.com within 4 hours of ordering and we can make the changes. 

Not feeling it? We've got you. We will happily replace, exchange or refund within 30 days of delivery (excluding all personalised custom products which are final sale). Please send us an email and we will let you know the process to send back to our office. You can also check out our returns page for more info. 

You can pay in your local currency which includes; USD, GBP, EURO, CAD, AUD, DKK, HKD, JPY, NZD, SEK or SGD. Be sure to select your currency via the dropdown at the bottom of the website

You can use PayPal, Apple Pay, Google Pay, Afterpay (Australia & New Zealand), Clearpay (United Kingdom), Sezzle (USA & Canada) or your Credit Card (Visa, Mastercard & AMEX). We also accept some crypto currencies via Coinbase Commerce.

Our cases offer superior phone protection, but in saying that, we don’t recommend testing them from a rooftop. They are designed to protect your phone against everyday knocks and drops. We offer 'SNAP' and 'ARMOURED' cases, it depends on how clumsy you are. If you are looking for something more protective, we always recommend upgrading to the 'ARMOURED' version for extra peace of mind. Check here to compare the differences. Don’t worry, our tougher armoured cases aren’t that bulky.

The raised edges of the case acts as a buffer, stopping the screen of your phone coming into contact with other surfaces. It’s always a good idea to put a protective film over the glass of your screen as a lil' extra protection. Check here to take a closer look.  

Our SNAP cases are:
Slim form factor & lightweight.
Impact resistant Polycarbonate material. 
Minimal impact on overall device size. 
Clear, open ports for connectivity.

Our ARMOURED cases are:
Dual layer case for extra durability & protection. 
Impact resistant Polycarbonate outer shell. 
Inner TPU liner for extra impact resistance. 
Clear, open ports for connectivity.

Check here to take a closer look.  

We have a range of MagSafe compatible cases labeled as Armoured MagSafe — you can find these cute & protective phone cases here.

Our ‘Snap’ and ‘Armoured’ cases do allow you to charge your iPhone with MagSafe chargers but do not snap in place and do not work with MagSafe products.

We have a range of MagSafe compatible cases labeled as Armoured MagSafe — you can find these cute & protective phone cases here.

Our ‘Snap’ and ‘Armoured’ cases do allow you to charge your iPhone with MagSafe chargers but do not snap in place and do not work with MagSafe products.

If you're using a Clickit then wireless charging won't work and you'll need to remove the case. Credit cards could be damaged if they get in between your phone and the charger, we recommend removing any credit cards before charging.

All our artists are paid royalties for every case sold. Royalties are paid every six months. 

The reaminaing retail cost covers, taxes, general operating costs, production of the product (which are made locally in Australia, US, UK or Italy), shipping, packaging, digital marketing, creative content, and finally you also support the small (but mighty) team here at The Dairy.

We sure can, simply upload your image to our easy to use personalisation app. 

Puh-lease – save the arts and crafts for a scrapbooking club. These products are actually designed to protect your phone or tech accessory using our patented 3D printing technology. Your image is embedded into the layers of the polycarbonate case, which gives you a true high gloss photographic quality that won't wear off. 

We use a patented 3D printing process, the design is embedded into the layers of the tough plastic polycarbonate case (for snap and armoured). Plus the high gloss cases give a vibrant photographic finish that won't fade or rub off. We've got you covered.

All our ‘Artist’ series cases are printed with a gloss finish which provides a vibrant photographic finish. Our custom case feature allows you to choose ‘Gloss’ or ‘Matte’. Please note that the finish will have an effect on the colour representation. You can also shop our curated ‘Matte’ phone case collection if you are looking for something more subtle.

Our sustainable vegan paper leather is now available for our Laptop Skins, Power Adapter Skins, Cable Wraps, Strap Connectors, Phone Case Wallets, and Samsung Galaxy Watch Bands.

This new paper leather material was created to replaces faux polyurethane leather & animal leather as part of our mission towards more sustainable business practises and facilitating the need for more eco-friendly options. This material is made with plant-based paper, with FSC sourced wood from sustainable forests, and mixed with a cotton fabric to create a lightweight and water resistant synthetic leather. Printed with a water based ink, once the material or product has reached the end of its life, the paper leather is fully biodegradable with soil.

Certified by Intertek and FSC accredited.

Coming soon in the Paper Leather: Laptop & Tablet Sleeves + Apple Watch Bands

Our screen protector isn’t a glass protector. This revolutionary Nano technology can be applied to the surface of your mobile device — it’s a dry sachet then wet sachet. It creates a protective layer. NanoPro provides an anti-microbial property to both sanitize and keep your mobile device free from virus's, bacteria and germs.

If you are looking for something extra resistant we recommend a glass protector over this option.

Each case varies slightly due to the unique made to order process. There will always be a slight variation on colour from screen (RGB) to printed product (CMYK). Your screen illuminates colours which means they will appear brighter and less saturated than when printed. Please allow for 5-8% in variance, should it be more than this, kindly reach out to support@thedairy.com and our customer support team can help sort out the issue.

Each time we make one of our cases and tech accessories the colour might vary slightly due to the unique made to order process. There are a lot of factors in the printing process of a made-to-order product that can have slight variances in the end results: such as the heat of the machine, the inks that were used that month vs the time previously purchased, and even the time of day. The only way to get consistent colour is to bulk produce which creates unnecessary waste. 

Allow for 5-8% in colour variance between colours. If you see significant variances kidnly email support@thedairy.com and our team will be in touch to help with your order. 

What happens is that the surface and printing method causes the colour to shift depending on the surface finish. For example, the exact same artwork on a matte case will look different on a gloss case due to the surface finish and how light hits this product. Many of our products have a different surface finish based on the functionality of the accessory.

If you have any further questions or if you feel something is realllllllly off, please send a message to support@thedairy.com and our team will be able to sort it out.

Yes, the printed artwork is only on the front of the watch strap. The underside is black and you might see a bit of white near the buckle where the printer can’t reach.

Yes, absolutely. Like leather, the heat from your skin will help make the strap more comfortable as you wear it. Try gently softening the straps a bit in your hands before you wear it the first time.

At the moment, we make our printed snap & armoured cases for:

Apple
iPhone 8
iPhone 8 Plus
iPhone X/XS
iPhone XS Max
iPhone XR
iPhone SE (same sized case as iPhone 8 and fits SE 2020 + SE 2022)
iPhone 11
iPhone 11 Pro 
iPhone 11 Pro Max
iPhone 12
iPhone 12 Mini 
iPhone 12 Pro
iPhone 12 Pro Max
iPhone 13 
iPhone 13 Pro 
iPhone 13 Pro Max
iPhone 13

Samsung Galaxy 
Samsung Galaxy S20
Samsung Galaxy S20 Plus
Samsung Galaxy S20 Ultra
Samsung Galaxy S20 FE (same size for both 4G & 5G)
Samsung Galaxy S21
Samsung Galaxy S21 Plus
Samsung Galaxy S21 Ultra
Samsung Galaxy S21 FE
Samsung Galaxy S22
Samsung Galaxy S22 Plus
Samsung Galaxy S22 Ultra

Google Pixel
Google Pixel 4
Google Pixel 4XL
Google Pixel 4A
Google Pixel 4A 5G
Google Pixel 5
Google Pixel 6
Google Pixel 6 Pro

So, if you have one of them – you’re set! Keep an eye out though, because we will start making cases for other models in the near future. Click here to see our full range of cases.

Send us an email to support@thedairy.com and we may be able to help out!

Gosh, you're lovely. Yes, of course you can! Click here to order a gift voucher. 

We’d love to hear from you! Please submit your artwork via email to pr@thedairy.com and we’ll get back to you as soon as possible. Kindly include examples of your work, link to your social channels and tell us a bit about yourself.

Please contact our marketing & PR team by reaching out to pr@thedairy.com

Absolutely! If you have any queries around bulk orders around any of our phone cases or tech accessories, please send an email to pr@thedairy.com and our team will be in touch within 24-48 hours.